Product support

Release Date of release End of support
4.52 12 - 2013 09 - 2016
4.53 09 - 2014 07 - 2017
4.54 12 - 2015 11 - 2018
4.55 06 - 2016 09 - 2019
4.56 09 - 2016 02 - 2021
4.57 07 - 2017 04 - 2022
4.58 11 - 2018
4.59 09 - 2019
4.60 02 - 2021

Help request

To open a ticket or request help from our support team under your maintenance agreement, simply log or create account at SysperTec Support Center.

If you don't have an account you can make a request here

FTP access

As a Virtel customer, you should already have been granted a personal account, allowing you to exchange files with our support team, download the latest software updates and access our products’ technical documentation.